Northland's Ultrasound Professionals
Phone: 09 974 8844
56 Kamo Rd, Kensington
Whangarei, 0112

Frequently Asked Questions

Is it safe?

Yes! Ultrasound uses no ionizing radiation (X-rays), and as such there have been no known harmful effects to humans (including unborn babies) when used in the hands of suitably qualified operators.

Does it hurt?

Ultrasound is usually painless. However, if we are scanning an area that is injured, or that you know to be tender, you may find it uncomfortable for the short time that the sonographer needs to view this area to make an accurate diagnosis.

Do I need a referral for a scan?

Absolutely. For medico-legal reasons a referral is necessary for you to have ANY kind of scan with us. It is also important that your bring your referral with you to your appointment with us.

Do I need to book an appointment?

Yes, in all instances, it is necessary to book an appointment with us before you plan on having your scan. We advise that you do this as soon are you are advised that you need an ultrasound by your health provider, as our booking schedule can fill very quickly. This is particularly true if you would like to take advantage of one of our late night appointments.

How much will my scan cost?

Maternity scans– no charge unless you are having an Anatomy (20 week) scan. There is a surcharge of $25.00 from 1 October 2016 on these scans only.  Non-residents are charged $175.00 per scan. Click here for more information

ACC scans – no charge as long as you have an accepted ACC covered claim for the injury we are scanning. Click here for more information

All other scans – if your scan is not maternity or ACC related, there will be a private charge. Please contact us for further information.

Can I bring family/friends into my scan?

A support person is welcome to accompany you into any scan. If you would like to bring a number of people with you into the scanning room, please remember that the Sonographer needs to concentrate while scanning and that your group is respectful of this.

Can I take pictures/video during my scan?

Sorry, but for medico-legal reasons, EchoNorth does not allow photography or filming during any ultrasound examination. All cell phones must be switched off prior to entering the scan room.

Can I get a copy of the images of my scan?

Yes. If the images are needed for a medical reason (eg. to give to another medical specialist) we can provide you and/or your specialist with a CD copy of images.

As part of your obstetric scans, a secure link can be sent to you via email or smartphone for you to access your images. These images can then be downloaded, printed or emailed at your convenience.

You will also be given a black and white thermal image to take away with you at each maternity scan.

Unfortunately, DVD’s are no longer available for purchase.

What preparation do I need to do for my scan?

When you make your appointment with us, one of our staff will advise you of any preparation necessary for your scan. It is important that this is followed so that the scan can proceed at your booked time.

What happens during the scan?

You will be welcomed into the examination room, which has a warm, relaxed atmosphere. You will be asked to lie on a comfortable examination couch. The sonographer will apply warm gel to the skin and press the transducer firmly against the skin, moving it until the desired images are captured. You should not experience any significant discomfort during the procedure. You may be asked to change position or take deep breaths to enable the sonographer to see some areas better.

How long will my scan take?

This varies depending on what type of scan you are having, but they usually take between 20-40mins. Our staff will give you a more accurate time when you make your appointment.

What happens to my scan results?

Following your scan, the sonographer prepares a report of her findings, and this is then checked and signed off by a Radiologist. The person who referred you for your scan (your Midwife, Doctor or Physiotherapist) will get a copy of this report the following day.

If you require a report more urgently, please tell your sonographer and this can be arranged.

If you would like your report sent to another medical professional, please let one of the receptionist’s know.

Do you offer 3D/4D scans? What about private Gender scans?

EchoNorth do NOT offer private Gender scans. Scans will only be performed for clinical reasons with a valid referral form from a New Zealand registered Doctor or Midwife.

3D/4D are available at other radiology clinics. Please ask your midwife for more information.